Terms of use

Terms of use
Please before using the website www.herbs-onlinestore.com consult these terms and conditions and make sure you have understood them and that you absolutely agree with them.
The website www.herbs-onlinestore.com is an online shopping store and sell products via the Internet. The company operates under the name Clever Shopping and its office takes place in Agrinio,Venizelou El 6. The email is info@herbs-onlinestore.com , telephone: 2641 400864
The following terms and conditions will apply to the use of the online shop www.herbs-onlinestore.com. Each user enters and transacts or use the services of the shop (he/she briefly called “visitor” and / or “user” or ” customer “depending on he/she is limited to only visit the store or order product). Finally, he /she is considered that accepts the following conditions, without exception.
General terms
The Company reserves the right to modify or revise freely the terms, conditions of use and transactions from the online store, when decides that it is necessary. Also, the company do not obligate to inform consumers of any change in this online store.
Information and product description
Please note that, the information are given in the website for products (herbs, spices, etc) and their properties have been written according to books, botany textbooks and surveys. It is important that you do not replace medical advice or prescription.
Information and product descriptions are absolutely accurate in website www.herbs-onlinestore.com. In particular, there are the main and quality characteristics and the right quantities and prices of products.
However on your computer screen some products may appear slightly different in size, color and texture in relation to reality. The company is not responsible and is not bound by electronic data entries made in error / mistake by the common experience and shall be entitled to change of any time aware of their existence.
Limitation of responsibility
The Company regarding the online shop does not responsible for compensation for any possible damage from the cancellation of orders or creates custom product delay or other any reason. However, the company has at full obligation to refund the price of the order if it has been paid.
Product’s prices
The prices of product include VAT.
These prices and quantities are available. The company reserves the right to modify the description and the prices of its products without prior notice. However, the company commits to send the products with the same characteristics and prices, that they appear on the website at the property time.
Payment methods
1.Credit / Debit Card:
You can pay your order (www.herbs-onlinestore.com) with credit cards VISA and MASTERCARD.
You should make transaction via Internet safely in real time. Eurobank bank carries out the transaction on behalf of company.
In this process, the company does not involve in private data of your credit / debit card. Also, information do not save in the system.
In case the customers make the transaction and they do not owner of the credit card and they use other, the company
does not be responsibility .

2.By bank transfer:
When completing your order choose a payment method “Bank Transfer”. Deposit the amount to the following account of the company:
Account number:
IBAN Account:
In bank account you fill your order number and your name. Customers own pay the transaction costs from each bank.
Sending Product
The products ship door-door with ELTA and they are delivered safely within two or three working days from the day of payment of the order.
Delivery in European countries the products are sent by ELTA courier within 2-7 working days from order confirmation. In third countries are sent by ELTA courier within 15-20 working days from order confirmation and the company does not be responsible for any customs clearance products.
The company does not be responsible in case of delay in delivery due to extreme weather conditions, strikes and force majeure. Thus, the delivery deadline will be extended as long as it takes. The charge transport is calculated and proposed on the order form. The products are always accompanied by these documents.
Orders in Greece cost 2.50 euro if you choose cash on delivery, the cost is EUR 4.50, while for orders higher than 50 €, the shipping is free throughout Greece
Order cancellation
If you wish to cancel the order during the online order process, you can press “cancel” and the ordering process is automatically interrupted.
Return policy
The company supports online shops and is informed about products which descriptions display its pages. The company, encourage people to use the Internet in theirs daily purchases.
However, if you do not pleased by your order, you can return part or all products within fourteen (14) days of receipt.
It clarified that the returned products must not be used, worn, altered or damaged and the labels that accompany the product should be present, just as it was when you received it along with the sales receipt or invoice. Also, you must communicate via e-mail at info@herbs-onlinestore.com and the company gives you the property instruction . If does not available the new product that you want, the company will return your money or the amount of the product purchase is credited to your account and can be used in any new order you wish. In all these cases, return costs are charged to the customer
Returns due to delivery error
In all cases that the company delivers other product and makes mistake with type or amount, or missing a product than those ordered, you should contact via e-mail at info@herbs-onlinestore.com. Customer should return the goods and the company checks and amend the mistake. Customer should return the product in the main package exactly as received. In this case, return cost of product are sold by the company. It is necessary that customer maintain the product in initially situation. The company can refuse to change the product if there is possible deception.
Return of imperfect products.
You should return the imperfect products 7 calendar days of the delivery. It is necessary; the product must not be damaged and has all original documents (eg Retail etc) and full packaging. The company will make effort to be replaced with same or similar product and customer do not charge anything. You must inform us by e-mail at info@herbs-onlinestore.com. The company will send you instructions; in what way you return the product . If the product is no longer available, it will be replaced with equivalent product upon request or the company returns your money.
All the links in this site are not controlled by the Company and it does not have responsibility for the contents, changes or how to update them.
The company inform customers of new available products on the market and other offers, payment methods etc.. Thus, the company can send advertising – informational messages to electronic or postal address or by telephone. The website www.herbs-onlinestore.com will not abuse this service and in case users do not desire to inform, they can request the termination.

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